Privacy Policy

Dizzy Media ("Dizzy," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website https://dizzyapp.us, mobile applications, and any technology or tools connected to the Dizzy platform.

Please read this policy carefully. By using our services, you consent to the data practices described herein.

1. Information We Collect

We collect information in connection with our platform to provide, maintain, and improve our services. This includes:

• Personal Identification Information
  • Name, email address, phone number, and other contact details.
• Demographic Information
  • Age, gender, and general location.
• Device Information
  • Device type, operating system, app version, browser type, and unique device identifiers.
• Usage Data
  • App interactions, trip duration, trip route, engagement with content, page views, session times, and feature use.
• Location Information
  • Precise geolocation data (via GPS and network-based sources) is collected to:
  • Match ads and content to trip routes in real time
  • Verify ad impressions for advertisers
  • Improve local content delivery
  • Enable driver earnings
  • You may disable location access through your device settings, but doing so may limit the functionality of our services.
• Audio Content Interaction
  • Data related to what content was played, for how long, engagement levels, and related metrics.

2. How We Collect Information

We collect information in the following ways:

• Direct Interactions
  • When you register, use the app, submit forms, or contact us directly.
• Automated Technologies
  • Cookies, mobile SDKs, web beacons, and similar technologies.
• Third-Party Sources
  • Trusted service providers and partners (e.g., analytics, fraud prevention).

3. Use of Information

We use your information for the following purposes:

• • To provide and operate our services
  • To deliver personalized, geo-targeted content and ads
  • To authenticate users via SMS
  • To manage driver accounts and process payouts
  • To verify ad delivery and generate analytics for advertisers
  • To improve our platform and user experience
  • To communicate service updates and promotional offers (with your consent)
  • To prevent fraud and maintain security

4. Automated Decision-Making & Targeting

Dizzy uses automated systems to determine:

• • Which ads or content are delivered based on location, route, time, and profile
  • When drivers are eligible for ad-based earnings
  • How and when passengers receive localized content

These systems operate without human review but do not result in legal or significant effects on users. You may contact us if you wish to opt out of automated profiling (where legally applicable).

5. Mobile Phone Numbers & SMS Messaging

We collect phone numbers to provide account-related services, including verification, authentication, and service notifications.

By providing your mobile phone number and using the Dizzy platform, you consent to receive SMS messages from us related to account login, security alerts, ride updates, and other essential communications. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.

You may opt out of non-essential messages at any time by replying STOP or contacting us at privacy@dizzyapp.us. However, opting out of required security and verification messages may prevent access to your account.

We do not share, sell, rent, or lease mobile phone numbers to third parties for marketing purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• • Analyze how you interact with our site and services
  • Save your preferences
  • Measure advertising effectiveness

You can manage cookies through your browser or device settings. Certain features may not work properly without them.

7. Data Retention

We retain personal data only as long as necessary:

• • Account-related info: Until your account is closed or deleted
  • Location & engagement data: Temporarily, and anonymized where possible
  • Legal, security, or business obligations may require longer retention

You can request data deletion by contacting us (see Section 10).

8. Sharing of Information

We may share your data with:

• Service Providers
  • Vendors who help us with payment processing, hosting, analytics, email delivery, and customer service.
• Business Partners
  • Only with your consent, for co-promotional purposes or integrated features.
• Legal Compliance
  • When required by law, subpoena, or to protect our legal rights or public safety.

We do not sell or lease personal data to third parties.

9. Security

We take industry-standard steps to protect your data, including encryption, secure servers, and access controls.

However, no system is 100% secure. Please protect your account and report any suspicious activity.

10. Your Rights & Choices

Depending on your region, you may have the following rights:

• • Access: Request a copy of your data
  • Correction: Ask us to fix inaccurate data
  • Deletion: Request your data be erased
  • Restriction: Ask us to limit data use in some cases
  • Portability: Transfer your data to another provider
  • Objection: Opt out of certain data uses, like direct marketing or profiling

To exercise these rights, contact us at: privacy@dizzyapp.us

11. Children’s Privacy

Our services are not intended for children under 13 (or under 16 in some jurisdictions). We do not knowingly collect data from minors.

12. International Users

If you are outside the U.S., your data may be transferred and processed in the United States, where data laws may differ from your local jurisdiction.

13. Updates to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes via email or in-app alerts.

Last updated: 4/9/2025

14. Contact Us

For any privacy questions, requests, or concerns, reach out:

Dizzy Media, LLC

privacy@dizzyapp.us